Wedding Venue FAQs

+ When is the venue available?

The venue is available from October through mid-March. We are primarily an outdoor wedding venue and this schedule is to avoid the rainy as well as humid summer seasons. Exceptions can be made on a case by case basis, for example if you would like a Daytime Event only.

+ How many guests can the venue accommodate?

150 persons.

+ What times can I book the wedding venue? How long is the rental period?

The venue is available for rent during two time frames:

1. Daytime Event - 8AM-3:30PM
2. Evening Event - 3PM-10:30PM

Your reserved event areas are available throughout your booking period. All events must end at 10:30 PM under a strict municipal curfew: the sound system turns off and guests begin leaving. Extensions are not available.

+ What does the venue rental include?

Your venue rental includes access to our garden and grounds, basic outdoor lighting, designated parking, and guest bathroom facilities. We also provide a complimentary dressing room and offer the option for couples to schedule a pre-wedding photoshoot on the property.

Customers needing accommodation will be prioritized.

+ Can I hold my ceremony here too? Is there an additional charge?

Yes, you are welcome to host both your vow ceremony and reception with us on the same day within your chosen booking period.

If you plan to hold two distinct events—such as a morning ceremony for all guests followed by an evening celebration—please note that an additional fee will apply to account for the extended use of the venue, staffing, and logistics. A customized quotation will be provided based on the specific timing and scope of your plans.

Types of ceremonies:

1. Outdoor ceremonies: You can have an outdoor ceremony in any space you prefer. Western ceremonies are typically held in the garden in front of our built-in arches that are perfect for floral decorations.
2. Indoor ceremonies: Traditional Thai, Chinese Tea Ceremony, and other similar intimate ceremonies can be held indoors inside the Manor House common spaces for an additional fee. Please keep in mind that space is limited to 25 persons.
   

+ Will you be hosting outside guests during the event?

We host only one wedding per day to allow you exclusive use of The Heritage House & Garden.

+ Does the venue rental include tables and chairs?

Tables and chairs are not included in the venue rental fee. Your dedicated wedding planner will assist in sourcing these items, and the cost will vary depending on the style you choose and the number of guests.

+ How many bathrooms are available during my event?

We have two designated bathroom locations on the property. One is by the pool house and the other by our Cafe Heritage. Historically, this has been sufficient for our guests.

+ Is parking available on-site?

We have a parking area right behind the property that fits up to 100 vehicles.

+ Are taxis/rideshare apps easily accessible from the venue?

Yes, Grab is the most commonly used rideshare application in Thailand and The Heritage House & Garden is searchable on its map.

However, we highly recommend you arrange a private driver in advance to pick you up, especially at night when the supply of drivers is low. This is to prevent high demand and wait time.

+ Can you help me arrange a shuttle/van?

Yes, absolutely. We have good partnerships with local drivers that provide 10-seat vans.

+ How do I schedule a tour of The Heritage House & Garden?

Please schedule an appointment with us to view the property. You can contact us here.

+ What is the cancellation policy?

Cancellation of the event up to 60 days prior to the event date will result in forfeiture of 50% of the down payment. Any cancellation less than 60 days prior to the event date will result in forfeiture of the entire down payment.

+ What overnight accommodations do you provide?

Our overnight accommodation consists of the Manor House and three Countryside Cottages, sleeping a total of 28 persons.

The Manor House villa has 8 rooms - three suites and five standard bedrooms - sleeping a total of 16 persons. Booking on-site accommodation is not required, but couples who reserve accommodation are prioritized for weekend and peak-season dates, and most book the Manor House for their wedding party and privacy.

The Countryside Cottages, sleep a standard of 4 persons however with extra beds can be maximized to 5 persons each for an extra charge. This is perfect for groups and families.

+ Do we need to book accommodation with our wedding?

On-site accommodation is not mandatory. However, couples who book accommodation with us are prioritized for weekend and peak-season dates, so reserving your stay early is the best way to secure a popular date. Many couples book the Manor House and cottages for their wedding party. We reserve only the accommodation included in your booking for your group. Booking part of the accommodation does not include the remaining rooms or guarantee exclusive use of all accommodation. Please contact us if you would like to reserve all accommodation for full privacy.

+ If we need accommodation for more than 30 guests, can you recommend some nearby hotels?

Yes. We are happy to recommend these nearby properties for overflow guests:

• Veranda High Resort Chiang Mai - group rates available
• TreeScape Resort Chiang Mai - group rates available
• Royal Train Garden Resort - group rates available
• Artee Pool Villa (4 bedrooms, 8 guests, 2 min from Heritage) - map, enquire
• Designer Villa (3 bedrooms, 8 guests, 2 min from Heritage) - enquire

+ Can I bring in outside vendors? Do you charge extra?

Yes, as we have an Open Vendor policy. We do not charge extra for outside vendors.

+ Can I access the venue the day before my event to prepare, drop off items, and decorate?

Yes, you may access the venue the day before the event, from 8AM to 9PM for vendor drop offs, decoration, and preparation. Extra charges may apply if vendors are not off the premises by the specified time.

+ Do you supply sound equipment such as speakers and microphones?

Yes, we have in-house sound equipment for rent. Once details are finalized, you can have your band or DJ contact us regarding their setup and any additional requirements.

+ Are there noise restrictions?

A strict municipal curfew applies because of the surrounding temples and neighbours. All music must stop and the sound system must be switched off at 10:30 PM, when guests begin leaving. No extensions are available. All music (indoor and outdoor) must at all times be at a decibel level of 80 or below.

+ What type of lighting do you have?

Basic illumination of the grounds—including exits, pathways, and parking—is included in your venue rental. However, we highly recommend renting our in-house special event lighting to enhance the ambiance of your celebration, especially for evening events.

+ Does the venue come with a Wedding Planner or Coordinator?

The Heritage House & Garden is a family-run, venue-only property that offers a lush, romantic setting for your celebration. While we do not provide in-house planning, we have built strong relationships with a number of professional wedding planners who are very familiar with our space and standards.

These planners offer full-service coordination, including catering, florals, lighting, table settings, transportation, entertainment, and more. Whether you’re looking for a simple and elegant affair or a highly customized experience, they can help bring your vision to life.

We’re happy to connect you with planners we know and trust. If you already have a planner, we’d be more than happy to collaborate and support them in executing your day seamlessly

+ Can we rehearse our wedding ceremony?

Yes. A one-hour rehearsal during daytime hours is available by request and subject to availability. You may also rent the venue in the evening for a rehearsal dinner.

+ Are there bridal/dressing rooms available on-site for getting ready?

If you have booked accommodation, your own room is your wedding dressing room. We can freshen it up if needed. If you have not booked accommodation, we will allocate a room for you. Dressing-room access begins at 8:00 AM for daytime events and 12:00 noon for evening events. Please contact us if you need any additional preparation space.

+ What is your backup plan in case of rain?

The majority of our events are hosted well after the rainy/monsoon season, which takes place between May and October.

However, if the weather forecast predicts rainfall the week of your wedding, we will recommend you rent tents and/or canopies just in case.

+ Do you allow pets at the event?

Dogs are allowed at the event with pre-approval, and must be supervised and kept on a leash at all times. For overnight stays, dogs are welcome in the cottages but are not permitted in the Manor House.

+ What is the venue cleanup process?

The event must end at 10:30PM and grounds must be returned to an orderly and clean condition by 12AM.

Large items may be stored in a designated area until 5PM for pickup the following day. All trash must be removed before exiting the property by their appropriate vendors. Please note that failure to comply with our cleanup guidelines may result in additional fees.

+ What catering options are available at The Heritage House & Garden?

We do not offer professional catering in-house, aside from breakfast for our overnight guests. However, we’re happy to recommend some of our trusted local caterers who have provided exceptional service at our events.

Your selected wedding planner will also be able to guide you through food and beverage package options tailored to your celebration. Please contact us for recommendations.

+ Can I use my own caterer instead? What kitchen facilities are available for them?

Yes, of course. If you would like to bring in your own caterer, we provide them a designated outdoor area to setup and preparation. This also includes access to outlets and running water for cleaning.

+ Do you charge a corkage fee?

No, we do not. BYOB = Bring your own booze! We kindly ask that a designated person or staff member be assigned to manage the cleanup of all beverage-related items, including recyclables, glassware, and any leftover food waste, to ensure the grounds are left clean and in good condition after the event​.