Wedding Venue FAQs
Availability & Logistics
+ When is the wedding venue available?
The venue is available from November through February. We are an outdoor wedding venue and this schedule is to avoid the rainy as well as humid summer seasons. Exceptions can be made on a case by case basis, for example if you would like a Daytime Event only.
+ How many guests can the venue accommodate?
Maximum 150 persons.
+ What times can I book the wedding venue? How long is the rental period?
The venue rental period is from 10AM to 11PM. You can use the property for as long or as little as you want within that period. All event functions and outdoor music must end by 11PM.
+ What does the venue rental include?
Your venue rental comes with two features—the venue itself and on-site accommodation.
If you would like our in-house services such as lighting, sound, day-of coordination, and more, you have the option of purchasing the Heritage Wedding Package.
+ Can I hold my ceremony here too? Is there an additional charge?
Yes, you may hold both your ceremony here in addition to your reception, as you are renting the entire property.
Types of ceremonies:
- Outdoor ceremonies: You can have an outdoor ceremony in any space you prefer. Western ceremonies are typically held in the garden in front of our built-in arches that are perfect for floral decorations.
- Indoor ceremonies: Traditional Thai, Chinese, and other similar intimate ceremonies can be held indoors inside the Manor House. Space is limited to 30 persons.
+ How many weddings or events do you host per day?
We host only one wedding per day to allow you exclusive use of the property.
+ Does the venue rental include tables and chairs?
No, however we do have tables and chairs available for rent through a local partner if you do not have an existing supplier.
+ How many bathrooms are available during my event?
We have two designated bathroom locations on the property. One is by the pool house and the other by our Cafe Heritage. Historically, this has been sufficient for our guests.
+ Is parking available on-site?
We have a parking area right behind the property that fits up to 100 vehicles.
+ Are taxis/rideshare apps easily accessible from the venue?
Yes, Grab is the most commonly used rideshare application in Thailand and The Heritage House & Garden is searchable on its map.
However, we highly recommend you arrange a private driver in advance to pick you up, especially at night when the supply of drivers is low. This is to prevent high demand and wait time.
+ Can you help me arrange a shuttle/van?
Yes, absolutely. We know a few local drivers that provide 10-seat vans.
+ How do I schedule a tour of The Heritage House & Garden?
Please schedule an appointment with us to view the property. You can contact us here.
+ What is the cancellation policy?
Cancellation of the event up to 60 days prior to the event date will result in forfeiture of half of the 40% deposit. Any cancellation less than 60 days prior to the event date will result in forfeiture of the entire deposit.
+ What overnight accommodations do you provide?
Our overnight accommodation consists of the Manor House and three Countryside Cottages, sleeping a total of 32 persons.
The Manor House villa has 8 rooms - three suites and five standard bedrooms - sleeping a total of 20 persons. For all wedding venue bookings, we require that you reserve at least one night's stay in the Manor House villa.
We also have three Countryside Cottages, sleeping a total of 12 persons, perfect for groups and families.
+ Why is the Manor House villa required with a venue rental?
A one night booking of the Manor House is required for all events because we're a small, family-owned venue, and when there's a wedding, we close our standard accommodation customers to allow you ultimate privacy and exclusive use of the property.
+ If we need accommodation for more than 32 guests, can you recommend some nearby hotels?
Yes. The Veranda High Resort is just four kilometers away. The Royal Train Resort, Kaida Residences & Foresta Villa are also down the road. We’re happy to recommend you a few more!
+ Can I bring in outside vendors? Do you charge extra?
Yes, as we have an Open Vendor policy. We do not charge extra for outside vendors.
+ Do you charge a corkage fee?
No, we do not. BYOB = Bring your own booze!
+ Can I access the venue the day before my event to prepare, drop off items, and decorate?
Yes, you may access the venue the day before the event, from 10AM to 8PM for vendor drop offs, decoration, and preparation.
+ Do you supply sound equipment such as speakers and microphones?
Yes, we have in-house sound equipment for rent. Once details are finalized, you can have your band or DJ contact us regarding their setup and any additional requirements.
+ Are there noise restrictions?
Out of courtesy to our neighbors and the buddhist temple next door, any amplified outdoor music (live or DJ) must end by 11 PM. All music (indoor and outdoor) must at all times be at a decibel level of 80 or below.
+ What type of lighting do you have?
Basic illumination of the grounds for exits, pathways, and parking is included, however we do require you to rent our in-house special event lighting, which will be added to your quotation.
+ Does the venue come with a “Day-of" Wedding Coordinator?
The role of a “Day-of Wedding Coordinator” varies from person to person, but we do offer a Day-Of Coordinator that can assist with vendor management, wedding day coordination, timeline creation, styling, and more.
A Day-Of Coordinator is part of our optional Heritage Wedding Package. Please contact us for more details.
We do not offer full-service wedding planners, however if you are interested, we are happy to introduce you to local planners that we’ve worked with. Unsure? Please read this article.
Please note that an on-site venue representative that will stay with you throughout the day. They can answer questions about preparation and setup/breakdown. This is included in your venue rental.
Setup & Breakdown
+ Can we rehearse our wedding ceremony?
Yes. A one-hour rehearsal during the daytime is available by request and subject to availability. You can also rent the venue in the evening for a rehearsal dinner.
+ Are there bridal/dressing rooms available on-site for getting ready?
After on-site accommodation is reserved by your wedding party, you will allocate one room of your choosing. For events not requiring accommodation, such as Daytime Events, we will provide you a bedroom or cottage for this purpose.
+ What is your backup plan in case of rain?
The majority of our events are hosted well after the rainy/monsoon season, which takes place between June and October. However, if the weather forecast predicts rainfall the week of your wedding, we will need to rent tents and/or canopies just in case.
Our past wedding clients have even rented the canopies when sunny because they are also used for decoration, i.e. “canopy style event”.
+ Do you allow dogs?
Dogs are allowed (with pre-approval) and must be on a leash at all times.
+ What is the venue cleanup process?
The event must end at 11PM and grounds must be returned to an orderly and clean condition by 12AM.
Large items may be stored in a designated area until 4PM for pickup the following day. All trash must be removed before exiting the property by their appropriate vendors.
Food & Beverage
+ What catering options are available at The Heritage House & Garden?
As this is a highly personalized decision, we do not provide call in-house. Instead, we would be referring you to some of our favorite professional caterers in Chiang Mai to handle all of your catering needs. Please read the Food & Beverage section below for more details.
+ Can I use my own caterer instead? What kitchen facilities are available for them?
Yes, of course. If you would like to bring in your own caterer, we provide them a designated area to setup and cater. This also includes access to outlets and running water for cleaning.