Wedding Venue FAQs

+ When is the wedding venue available?

The venue is available from November through February. We are primarily an outdoor wedding venue and this schedule is to avoid the rainy as well as humid summer seasons. Exceptions can be made on a case by case basis, for example if you would like a Daytime Event only.

+ How many guests can the venue accommodate?

Maximum 150 persons.

+ What times can I book the wedding venue? How long is the rental period?

The venue is avaible for rent during two time frames:

1. Daytime Event - 8AM-3PM
2. Evening Event - 4PM-10PM

The property is available for your exclusive use throughout the reserved time period. Please note that all event functions and outdoor music must conclude by 10:00 PM in accordance with venue regulations.

+ What does the venue rental include?

Your venue rental includes access to our garden and grounds, basic outdoor lighting, designated parking, and guest bathroom facilities. We also provide a complimentary dressing room and offer the option for couples to schedule a pre-wedding photoshoot on the property.

Please note that all weddings require booking one night in Manor House villa. See question "Why is the Manor House villa required with a venue rental?" below.

+ Can I hold my ceremony here too? Is there an additional charge?

Yes, you are welcome to host both your vow ceremony and reception with us on the same day within your chosen booking period.

If you plan to hold two distinct events—such as a morning ceremony for all guests followed by an evening celebration—please note that an additional fee will apply to account for the extended use of the venue, staffing, and logistics. A customized quotation will be provided based on the specific timing and scope of your plans

Types of ceremonies:

1. Outdoor ceremonies: You can have an outdoor ceremony in any space you prefer. Western ceremonies are typically held in the garden in front of our built-in arches that are perfect for floral decorations.
2. Indoor ceremonies: Traditional Thai, Chinese Tea Ceremony, and other similar intimate ceremonies can be held indoors inside the Manor House common spaces for an additional fee. Please keep in mind that space is limited to 25 persons.
   

+ How many weddings or events do you host per day?

We host only one wedding per day to allow you exclusive use of the property.

+ Does the venue rental include tables and chairs?

Tables and chairs are not included in the venue rental fee. Your dedicated wedding planner will assist in sourcing these items, and the cost will vary depending on the style you choose and the number of guests.

+ How many bathrooms are available during my event?

We have two designated bathroom locations on the property. One is by the pool house and the other by our Cafe Heritage. Historically, this has been sufficient for our guests.

+ Is parking available on-site?

We have a parking area right behind the property that fits up to 100 vehicles.

+ Are taxis/rideshare apps easily accessible from the venue?

Yes, Grab is the most commonly used rideshare application in Thailand and The Heritage House & Garden is searchable on its map.

However, we highly recommend you arrange a private driver in advance to pick you up, especially at night when the supply of drivers is low. This is to prevent high demand and wait time.

+ Can you help me arrange a shuttle/van?

Yes, absolutely. We have good partnerships with local drivers that provide 10-seat vans.

+ How do I schedule a tour of The Heritage House & Garden?

Please schedule an appointment with us to view the property. You can contact us here.

+ What is the cancellation policy?

Cancellation of the event up to 60 days prior to the event date will result in forfeiture of 50% of the down payment. Any cancellation less than 60 days prior to the event date will result in forfeiture of the entire down payment.

+ What overnight accommodations do you provide?

Our overnight accommodation consists of the Manor House and three Countryside Cottages, sleeping a total of 28 persons.

The Manor House villa has 8 rooms - three suites and five standard bedrooms - sleeping a total of 16 persons. For all wedding venue bookings, we require that you reserve at least one night's stay in the Manor House villa.

The Countryside Cottages, sleep a standard of 4 persons however with extra beds can be maximized to 5 persons each for an extra charge. This is perfect for groups and families.

+ Why is the Manor House villa required with a venue rental?

A one night booking of the Manor House is required for all events because we're a small, family-owned venue, and when there's a wedding, we close our standard accommodation customers to allow you ultimate privacy and exclusive use of the property.

+ If we need accommodation for more than 32 guests, can you recommend some nearby hotels?

Yes. The Veranda High Resort is just four kilometers away. The Royal Train Resort, Treescape Resort & Foresta Villa are also down the road. We’re happy to recommend you a few more!

+ Can I bring in outside vendors? Do you charge extra?

Yes, as we have an Open Vendor policy. We do not charge extra for outside vendors.

+ Can I access the venue the day before my event to prepare, drop off items, and decorate?

Yes, you may access the venue the day before the event, from 10AM to 8PM for vendor drop offs, decoration, and preparation. Extra charges may apply if vendors are not off the premises by the specified time.

+ Do you supply sound equipment such as speakers and microphones?

Yes, we have in-house sound equipment for rent. Once details are finalized, you can have your band or DJ contact us regarding their setup and any additional requirements.

+ Are there noise restrictions?

Out of courtesy to our neighbors and the buddhist temple next door, any amplified outdoor music (live or DJ) must end by 10 PM. All music (indoor and outdoor) must at all times be at a decibel level of 80 or below.

+ What type of lighting do you have?

Basic illumination of the grounds—including exits, pathways, and parking—is included in your venue rental. However, we highly recommend renting our in-house special event lighting to enhance the ambiance of your celebration, especially for evening events.

+ Does the venue come with a Wedding Planner or Coordinator?

The Heritage House & Garden is a family-run, venue-only property that offers a lush, romantic setting for your celebration. While we do not provide in-house planning, we have built strong relationships with a number of professional wedding planners who are very familiar with our space and standards.

These planners offer full-service coordination, including catering, florals, lighting, table settings, transportation, entertainment, and more. Whether you’re looking for a simple and elegant affair or a highly customized experience, they can help bring your vision to life.

We’re happy to connect you with planners we know and trust. If you already have a planner, we’d be more than happy to collaborate and support them in executing your day seamlessly

+ Can we rehearse our wedding ceremony?

Yes. A one-hour rehearsal during daytime hours is available by request and subject to availability. You may also rent the venue in the evening for a rehearsal dinner.

+ Are there bridal/dressing rooms available on-site for getting ready?

After on-site accommodation is reserved by your wedding party, you will allocate one room of your choosing. For events not requiring accommodation, such as Daytime Events, we will provide you a bedroom or cottage for this purpose.

Clients requiring extra rooms for their bridal/groom party may rent space in our Manor House common area or cottages for an additional charge (subject to availibility)

+ What is your backup plan in case of rain?

The majority of our events are hosted well after the rainy/monsoon season, which takes place between May and October.

However, if the weather forecast predicts rainfall the week of your wedding, we will recommend you rent tents and/or canopies just in case.

+ Do you allow pets at the event?

Dogs are allowed (with pre-approval) and must be on a leash at all times.

+ What is the venue cleanup process?

The event must end at 10PM and grounds must be returned to an orderly and clean condition by 12AM.

Large items may be stored in a designated area until 4PM for pickup the following day. All trash must be removed before exiting the property by their appropriate vendors. Please note that failure to comply with our cleanup guidelines may result in additional fees.

+ What catering options are available at The Heritage House & Garden?

We do not offer professional catering in-house, aside from breakfast for our overnight guests. However, we’re happy to recommend some of our trusted local caterers who have provided exceptional service at our events.

Your selected wedding planner will also be able to guide you through food and beverage package options tailored to your celebration. Please contact us for recommendations.

+ Can I use my own caterer instead? What kitchen facilities are available for them?

Yes, of course. If you would like to bring in your own caterer, we provide them a designated outdoor area to setup and preparation. This also includes access to outlets and running water for cleaning.

+ Do you charge a corkage fee?

No, we do not. BYOB = Bring your own booze! We kindly ask that a designated person or staff member be assigned to manage the cleanup of all beverage-related items, including recyclables, glassware, and any leftover food waste, to ensure the grounds are left clean and in good condition after the event​.