Terms & Conditions
All rates quoted in Thai Baht (THB) inclusive of tax and service charge. A 30% security deposit is required at time of reservation - this ensures your specific requested room & date(s).
We accept cash, credit card (subject to 3% fee), or Thai bank wire transfer:
Bank Name: Kasikorn Bank (ธนาคาร กสิกร)
Branch: Siyaksanambin Chiang Mai (สี่แยกสนามบินเชียงใหม่)
Account Name: Aunchan Tanampai (อัญชัน ตัณฑ์อำไพ)
Account No.: 414-2-22180-8
Please keep the deposit slip as your record and kindly notify us after you have made the payment.
The Heritage House & Garden is a located in countryside, residential neighborhood. We do not accept walk-in guests. Advance reservations are required.
Check-in is from 2:00 PM to 8:00 PM. Check-out is 12:00 PM.
You will commonly receive a welcome email a few days prior to your arrival that include our check - in instructions, all necessary information and maps. Additionally, there is a house manual located inside each guest cottage for our guests.
PUBLIC HOLIDAY/WEEKEND RATE
We have a minimum 2 night stay policy over the public holiday period and weekend. For stays of a week or longer, please contact us for special rate.
In the unlikely event that you must cancel your reservation, we are unable to return your deposit. However, we will make every effort to re-schedule you for a different time period. Please kindly notify us of your rescheduling request 14 days in advance and your deposit will be transferred to your new booking.
Please read our full Terms & Conditions.